How To Choose The Right Commercial Carpet Cleaning Company?

Smart Janitorial
Apr 16, 2018
3 min read

In this short guide your going to learn everything you need to choose the right commercial carpet cleaning company.

To keep your commercial carpet looking great for as long as possible, a regular cleaning schedule is essential. Day-to-day, this will mean vacuuming, which can be done by your office cleaning company. However, regular vacuuming only removes 80% of the dirt and debris from your carpet, so your carpets will also require periodic deep cleaning to remove residual dirt that has penetrated deeper into your carpet.

Here are our recommended steps to help you choose the right commercial carpet cleaning company:

Step 1 - Find a certified carpet cleaning company

The best guarantee of quality when choosing a carpet cleaning company is to choose a certified provider (like Smart Janitorial).

There are two reputable carpet cleaning certifications you should look out for: the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and the Carpet and Rug Institute’s Seal of Approval (SOA). Both the Carpet and Rug Institute and the Institute for Inspection, Cleaning and Restoration list certified providers, so you can search for reputable carpet cleaning companies near you.

Achieving one of these industry-recognized certifications demonstrates that the cleaning company values training and excellence within the industry. Working with a certified company, you'll know that the organization has achieved a specific level of service, and so offers reassurance that they will deliver top-quality results.

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Step 2 - Choose an experienced company

Choosing a more established provider over a new one will also be an indicator of good service. Not only will they have the benefit of several years’ experience, but they will have to provide a consistently high level of service to stay in business.

Another indicator of what level of service you can expect is to read reviews online. However, it’s very easy to be put-off by one or two negative reviews; rather than looking at reviews individually, look for trends in the sentiments. Have the reviews been mainly positive in the last year, or have they all got suddenly worse over the last few months? this will go a long way in helping you choose the right commercial carpet cleaning company.

Step 3 - Ask some important questions

There are a number of questions that you should ask before you choose the right commercial carpet cleaning company:

Do they vacuum before cleaning? Vacuuming before a deep clean is essential: it removes surface-level dirt and debris, so that the deep clean can penetrate into the carpet and remove residual dirt. This makes a huge difference to the end result, so if the answer to this question is ‘no’, you might want to reconsider your choice of cleaning company.
Do they clean with soap? The answer you want here is ‘no’. While you might think that soap will help the cleaning process, any soap residue that remains in the carpet after cleaning will actually attract dirt and mean your carpet gets dirtier, faster after cleaning. Alternatives to cleaning with soap are hot water extraction or dry powder cleaning, which is a water-less method, and one of the most effective ways to deep clean your carpets.
How is their pricing structured? You want to use a company that prices based on the area they’ll clean, rather than the number of rooms – especially if you’ve got a lot of small offices to get cleaned. Be sure to measure your space before you start looking for cleaning quotes, as it will impact the accuracy of the quotes you receive.
How much will it cost? It’s important you agree on a price – in writing – before they start work. Just like any other service, it’s vital that you know how much you’re paying for, and exactly what you’re paying for.

You Should now know everything you need to choose the right commercial carpet cleaning company. If your in the Orange county, Los Angeles County or San Diego County area give us a call to receive a free estimate or if you have still have questions please check out our blog.