

Drive Growth with Referral Programs and Social Competitions
Word of mouth is one of the most powerful marketing concepts you can master. In a recent study, Nielsen research determined that 84% of...


Conduct Effective Exit Interviews for Lost Customers
“I love it when my customers stop doing business with me” – said no-one ever. So what can you do when a customer decides to take their...


How this Entrepreneur Built a 100 Million Dollar Business by the Age of 17.
Most 10-to-12-year olds aren't thinking about starting a business. But in Zack's case, he had no choice in the matter. Getting...


Ask the Dumb Questions? Learn and Grow Faster.
My days as a rookie reporter were full of panic. I was interviewing people who worked in complex places -- city government, local...


Putting Employees First Will Be Your Best Business Move for 2018
Employees care about the ethical practices of their companies. Eight out of ten would take lower pay if they perceived their company as...


Hiring Great Employees and Cleaning Staff.
How much negative impact can bad apples in your organization have? Is having no bad employees or contractors a realistic goal? First...


Upkeeping and Extending the life of your Commercial Floor Equipment and Vacuums
Invest now to save time on cleaning later Most of us would never run our cars without changing the oil every 5,000 miles. The same care...


Prepping for Winter Pests
An integrated pest management program is vital to winter pest control Pests are usually considered a warm-weather nuisance, with...


Trump's Impact on Green Cleaning
One of the questions I most frequently receive lately is about the impact U.S. President Donald Trump will have on green cleaning. While...


Safe Disinfectant Use—Protecting your employees and the environment
Several years ago, the U.S. Environmental Protection Agency (EPA) set up a pilot program to help identify “green” disinfectants....